Terms of Service for serviceHub Platform

Last Updated: February 21, 2026

1. Introduction and Acceptance of Terms

Welcome to serviceHub, a service marketplace platform that connects clients with skilled professionals. These Terms of Service ("Terms") govern your use of the serviceHub platform, including our website, mobile application, and related services (collectively, the "Platform").

By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Platform.

serviceHub reserves the right to modify these Terms at any time. Your continued use of the Platform after changes are posted constitutes acceptance of the revised Terms.

2. Definitions

3. User Eligibility

To use the Platform, you must be at least 18 years old and have the legal capacity to enter into contracts. By using the Platform, you represent and warrant that you meet these requirements.

Professionals must possess the necessary licenses, certifications, and qualifications required for their trade or profession in their jurisdiction.

4. Account Registration and Responsibilities

To access certain features of the Platform, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You agree to notify serviceHub immediately of any unauthorized use of your account. serviceHub is not liable for any loss or damage arising from your failure to protect your account information.

Users must provide accurate information about themselves and their services. Misrepresentation may result in account suspension or termination.

5. User Conduct and Prohibited Activities

You agree to use the Platform in a lawful and respectful manner. Prohibited activities include, but are not limited to:

serviceHub reserves the right to remove content and suspend or terminate accounts that violate these rules.

6. Service Listings and Job Requests

Clients may post service requests detailing the required work, location, and budget. Professionals may browse and apply for these jobs.

serviceHub does not guarantee the quality, safety, or legality of services provided. Users are responsible for verifying the qualifications of Professionals and the details of service requests.

All agreements for services are between Clients and Professionals. serviceHub facilitates communication but is not a party to these agreements.

7. Payments, Fees, and Commission Structure

Payments for services are processed through third-party payment providers. serviceHub may charge fees or commissions for facilitating transactions.

The commission structure will be clearly displayed on the Platform. Fees are deducted from the Professional's payment or added to the Client's total, as applicable.

Users are responsible for any taxes, duties, or additional charges related to payments.

8. Cancellations and Refund Policy

Clients and Professionals may cancel jobs subject to the Platform's cancellation policy, which will be communicated at the time of booking.

Refunds, if applicable, will be processed according to the payment provider's policies and any specific terms agreed upon for the job.

serviceHub reserves the right to mediate disputes and determine refund eligibility on a case-by-case basis.

9. Ratings and Reviews Policy

After job completion, Clients and Professionals may leave ratings and reviews. Reviews must be honest, relevant, and free from offensive language.

serviceHub reserves the right to remove reviews that violate our policies. Ratings contribute to user profiles and help maintain platform quality.

Users may not manipulate ratings or reviews for personal gain.

10. Intellectual Property Rights

The Platform and its content are owned by serviceHub and protected by intellectual property laws. Users retain rights to their own content but grant serviceHub a license to use it for platform purposes.

You may not copy, distribute, or create derivative works from the Platform without permission.

11. Platform Disclaimer

serviceHub is a marketplace platform that connects Clients with Professionals. serviceHub does not provide services directly and is not responsible for the quality, safety, or outcome of services performed.

Users engage Professionals at their own risk and are encouraged to verify qualifications and obtain necessary insurance.

12. Limitation of Liability

To the fullest extent permitted by law, serviceHub shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Platform.

serviceHub's total liability shall not exceed the amount paid by you to serviceHub in the 12 months preceding the claim.

13. Indemnification

You agree to indemnify and hold serviceHub harmless from any claims, damages, or expenses arising from your use of the Platform, violation of these Terms, or infringement of third-party rights.

14. Account Suspension and Termination

serviceHub may suspend or terminate your account for violations of these Terms or other reasons at its discretion.

Upon termination, your right to use the Platform ceases immediately, but outstanding obligations remain.

15. Privacy and Data Protection

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your data.

By using the Platform, you consent to our data practices as outlined in the Privacy Policy.

16. Dispute Resolution

Disputes between Users should first be resolved directly. If unresolved, serviceHub may mediate or provide dispute resolution services.

For disputes involving serviceHub, users agree to binding arbitration or court proceedings as appropriate.

17. Governing Law

These Terms are governed by the laws of Nigeria. Any disputes shall be resolved in the courts of Nigeria.

18. Changes to Terms

serviceHub may update these Terms from time to time. We will notify users of material changes via email or platform notifications.

Continued use of the Platform after changes constitutes acceptance of the new Terms.

19. Contact Information

If you have questions about these Terms, please contact us at:

Email: support@servicehub.com
Address: [Insert Company Address], Nigeria
Phone: [Insert Phone Number]

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